Remote Management

Launch the program from the following link:

• Remote Support - AnyDesk

If you need assistance, follow these steps:

1. Download and run the remote support program of your choice
2. Contact us by email or phone — contact details can be found on the Contact page.
3. Request remote assistance and provide us with the session ID or code displayed in the client.
4. Allow screen sharing and briefly describe the problem; if possible, attach screenshots or relevant logs.
5. After the session ends, disconnect screen sharing for your security.

License Manager

To verify your license for software updates, use the following link: License Manager

Service Support

Fill out the following form to analyze the status of your device: Diagnostic Form

Content of Individual Links

1. Remote Support - This link will download and run the AnyDesk program, which allows our technicians to connect to your computer remotely and provide you with technical support.

2. License Manager - This link will redirect you to a website where you can verify the validity of your eKASA software license and get information about available updates.

3. Service Support - This link will take you to a form that allows you to provide details about the problems you are having with your eKASA device. Our technicians will use this information for faster diagnostics and problem resolution.

If needed, you can contact us at the following link: Contact